Snapchat Outage 2025: Snapchat users worldwide continue to face disruptions, even though Amazon Web Services (AWS) has claimed to have fixed the outage that brought down large parts of the internet.
Many are still reporting problems accessing Snapchat or using its core features, showing that the platform hasn’t fully recovered yet.
According to data from Downdetector, Snapchat saw a major spike in outage reports, crossing 21,000 complaints at around 3:12 AM ET.
While AWS has announced that it resolved the underlying issue, users continue to struggle with login errors, disappearing friends, and missing Snap streaks.
Over 21,000 Reports and Counting
The issue, which started as part of the global AWS outage, has not completely subsided for Snapchat. Downdetector shows another surge in outage reports at 8:57 AM ET, crossing 10,000 reports once again.
Here’s a breakdown of the reported issues:
- 62% of users reported problems with the Snapchat app.
- 34% experienced server connection issues.
- 4% reported issues with the Snapchat website.
The outage appears most severe in the United States, but reports from India and other countries are gradually rising as well.
Users have taken to social media to express frustration over not being able to access their accounts or use features like Snap Map, Memories, or Streaks.
Users Complain About Lost Streaks and Missing Friends
Many users have voiced concerns about losing their Snap streaks, which represent continuous daily interactions between friends.
Others have found that their friends’ accounts have disappeared from their contact lists or that Snap Map isn’t showing anyone.
One user on Reddit wrote:
“Snap was down some places in the world due to AWS outage. I was one of them, and I lost some data on Snap, it’s all bugged and can’t use it.”
Another shared a similar experience:
“Yeah, same. Everyone’s gone. My Snap Map is bugged, I can’t add anyone. It shows everyone as ‘not found.’ I contacted them, hopefully they reply.”
Some users also complained that their Snap Memories are missing, while others cannot send or receive Snaps. The situation continues to frustrate millions who rely on Snapchat for daily communication.
AWS Says Issue Fixed, But Snapchat Outage 2025
In a statement on its status page, AWS confirmed that it has resolved the DNS issue that caused widespread outages, saying:
“The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution.”
However, for many Snapchat users, the fix hasn’t yet translated into a seamless experience. The ongoing problems highlight how dependent major social media apps are on cloud platforms like AWS.
When such services go down, the effects ripple across multiple industries and millions of users.
What Snapchat Users Can Do
If you’re among those affected, here are a few steps you can try:
- Restart your device or reopen the Snapchat app.
- Check for updates on Google Play or the App Store.
- Clear the app cache from your settings.
- Wait for the company’s official update, as the issue may resolve gradually.
Snapchat has not yet confirmed whether users who lost their Snap streaks or data will get them back, but users are hopeful that the company will address these issues soon.
Even though AWS claims to have fixed the underlying cause of the outage, Snapchat’s ongoing issues prove that full recovery will take more time.
Thousands of users are still reporting bugs, lost streaks, and access errors, showing just how widespread and impactful the AWS outage has been.
Disclaimer: This article is based on verified data from Downdetector, AWS statements, and user feedback on social media. Information may evolve as Snapchat and AWS continue to restore services. Readers are advised to check official channels for real-time updates.
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